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Disasters can interrupt services, evacuate occupants and leave damage. Infestations arise from neglected cleaning and need a different response. Use room queries and the tower's messages to identify the problem before rebuilding.
Disasters can interrupt services, evacuate occupants and leave damage to your tower.


== Availability ==
You may choose to disable disasters when starting a new game.
The New Game screen has a '''Disaster events''' setting. With disasters disabled, disaster events and overload-triggered disaster outages are disabled; ordinary shortages and cleaning problems can still occur. Map rules and unlocks also determine which disasters are eligible.


In the standard Tutorial, Nostalgia and Tokyo maps:
== Types of disasters ==
The game currently has the following disaster types.
{| class="wikitable"
{| class="wikitable"
! Event !! When eligible !! Immediate response
! Event !! When eligible !! Response
|-
|-
| Fire || Disasters enabled and Security Services unlocked; normally from two stars. A constructed room must exist. || Let firefighters reach the fire; consider the firefighting helicopter.
| Fire || Two stars or higher || Let firefighters fight the fire and consider hiring a firefighting helicopter.
|-
|-
| Power outage || Disasters enabled, from two stars. Sustained grid overload can trigger it. || Check Power and wait for restoration; reduce overload before resuming expansion.
| Power outage || A sustained grid overload. || Check Power and wait for restoration; reduce overload before resuming expansion.
|-
|-
| Earthquake || Disasters enabled, from two stars. || Allow evacuation and the event to finish, then inspect services and room state.
| Earthquake || Two stars or higher || Allow evacuation and the event to finish, then inspect services and room state.
|-
|-
| Suspicious package / ransom || Disasters enabled, from three stars, with Security Services unlocked. || Read the offer or warning; ensure security can sweep the tower.
| Suspicious package || Three stars or higher || Ensure security can sweep the tower.
|-
|-
| Infestation || A room that needs cleaning becomes infested or is exposed to nearby infestation. This is not gated by the Disaster events switch. || Restore cleaning access, staffing and garbage disposal.
| Ransom || Three stars or higher || Read the offer. Either pay or have security sweep the tower.
|}
|}


Eligibility is not a promise that an event happens immediately. Random events, time windows, active events and cooldowns affect when disasters occur. Custom maps can use different rules.
Different maps may have different types of disasters enabled. Infestation cannot be disabled.
[[File:Fire disaster.png|alt=Fire disaster|thumb|Fire disaster]]


== Fires ==
=== Fires ===
Security staff can fight fires, and temporary firefighters also respond during a fire disaster. Their routes matter: a blocked floor or inaccessible room delays the response. Spread [[Security Services]] through a large tower and maintain usable transport access.
When a fire starts, temporary firefighters from the city will respond. Additionally, any security staff you have hired will also try to extinguish the fire.  


The '''Fire fighting helicopter''' tool can be hired during a fire if funds are sufficient. After hiring it, click a burning room to direct it there. Keep time running for travel and suppression to proceed. Hiring is an additional expense; preserve some cash for the response and repairs.
During disasters, normal transport systems will not be used. Instead, they will use emergency stairs at the edges of your building to reach the fires.


When the fire ends, inspect burned rooms and floor tiles. Burned rooms have no construction refund or tower asset value. Use the room's available rebuild/removal controls, then clear empty floor rubble with the demolish tool where needed. See [[Construction and demolition]].
A '''Fire fighting helicopter''' can be hired during a fire disaster. After hiring the helicopter, it will automatically target the closest fire. You may also click a burning room to direct it there.


== Outages and earthquakes ==
When the fire ends, inspect burned rooms and floor tiles:
A disaster outage disables the affected power-supply rooms temporarily. The normal outage lasts '''six in-game hours'''; rooms disabled by that outage are restored when it ends. A general supply shortage is different: waiting alone does not add capacity. Check [[Power]] for desired demand, supply and load shedding, and add capacity before the same overload recurs.


An earthquake evacuates residents and normally lasts '''two in-game hours'''. After the end notice, allow occupants to return and check that rooms, transport and services resume. Avoid interpreting a temporary evacuation as a permanent demand problem.
* Burned rooms must be rebuilt or demolished. They have no construction refund or tower asset value.  


== Suspicious packages and ransom ==
* Burned floors can be cleared with the demolish tool, or you can build a new floor or wallpaper over top of a burned section.
A suspicious-package warning starts a security sweep. Security needs access across the tower. If the package is not resolved within '''three in-game hours''', it can ignite a fire. Check patrol coverage and routes immediately.


A ransom offer presents '''Pay''' and '''Ignore''' choices. Paying charges the offered amount and resolves that threat; ignoring starts the package sweep. Read the actual offer and consider whether your security coverage can respond in time.
=== Power outages ===
A power outage can be caused if you have insufficient power and your breaker panel trips. This causes your entire tower to lose power from the city. As a precaution, your tower is evacuated until power is restored. A normal power outage lasts '''six in-game hours''' until power is restored.
 
Check your [[Power]] usage and ensure you have sufficient supply. Add extra capacity by upgrading your breaker panel or build additional power distribution rooms before an overload occurs.
 
=== Earthquake ===
An earthquake evacuates residents and normally lasts '''two in-game hours'''. Once an all-clear is given, residents may return. Most services and offices may close for the remainder of the day.
 
=== Suspicious package ===
A suspicious package being reported will trigger a tower-wide evacuation. Security will then start a full sweep of your tower.  If the package is not found within '''three in-game hours''' from the time of the report, it may 'catch on fire'.
 
=== Ransom ===
A ransom offer presents you with the option to either '''Pay''' or '''Ignore''' the robber. Paying charges the offered amount and resolves the ransom threat. Ignoring will result in a bomb being placed somewhere in your tower and will require your security team to do a full sweep of the tower before it damages your rooms.


== Infestations ==
Neglected dirty hotel rooms can become infested, and infestation can spread to nearby rooms that need cleaning. Hotel queries distinguish needs cleaning, being cleaned, infested and being disinfected. An infested hotel room loses its current reservation.


Check that [[Housekeeping]] has power, enough staff, a route to the affected rooms and a usable garbage destination. Let cleaning/disinfection finish and confirm the room becomes usable again. Check nearby rooms too. [[Hotel guide]] and [[Garbage]] explain the supporting services.


[[Category:Guides]]
[[Category:Guides]]

Latest revision as of 00:04, 12 October 2026

Disasters can interrupt services, evacuate occupants and leave damage to your tower.

You may choose to disable disasters when starting a new game.

Types of disasters

The game currently has the following disaster types.

Event When eligible Response
Fire Two stars or higher Let firefighters fight the fire and consider hiring a firefighting helicopter.
Power outage A sustained grid overload. Check Power and wait for restoration; reduce overload before resuming expansion.
Earthquake Two stars or higher Allow evacuation and the event to finish, then inspect services and room state.
Suspicious package Three stars or higher Ensure security can sweep the tower.
Ransom Three stars or higher Read the offer. Either pay or have security sweep the tower.

Different maps may have different types of disasters enabled. Infestation cannot be disabled.

Fire disaster
Fire disaster

Fires

When a fire starts, temporary firefighters from the city will respond. Additionally, any security staff you have hired will also try to extinguish the fire.

During disasters, normal transport systems will not be used. Instead, they will use emergency stairs at the edges of your building to reach the fires.

A Fire fighting helicopter can be hired during a fire disaster. After hiring the helicopter, it will automatically target the closest fire. You may also click a burning room to direct it there.

When the fire ends, inspect burned rooms and floor tiles:

  • Burned rooms must be rebuilt or demolished. They have no construction refund or tower asset value.
  • Burned floors can be cleared with the demolish tool, or you can build a new floor or wallpaper over top of a burned section.

Power outages

A power outage can be caused if you have insufficient power and your breaker panel trips. This causes your entire tower to lose power from the city. As a precaution, your tower is evacuated until power is restored. A normal power outage lasts six in-game hours until power is restored.

Check your Power usage and ensure you have sufficient supply. Add extra capacity by upgrading your breaker panel or build additional power distribution rooms before an overload occurs.

Earthquake

An earthquake evacuates residents and normally lasts two in-game hours. Once an all-clear is given, residents may return. Most services and offices may close for the remainder of the day.

Suspicious package

A suspicious package being reported will trigger a tower-wide evacuation. Security will then start a full sweep of your tower. If the package is not found within three in-game hours from the time of the report, it may 'catch on fire'.

Ransom

A ransom offer presents you with the option to either Pay or Ignore the robber. Paying charges the offered amount and resolves the ransom threat. Ignoring will result in a bomb being placed somewhere in your tower and will require your security team to do a full sweep of the tower before it damages your rooms.