Hotel guide: Difference between revisions

Latest revision as of 00:05, 12 October 2026

Hotels attract tourists to your tower. They bring in additional opportunities for stores and restaurants to get more business.

A good hotel has rooms that provide access to the necessary amenities, are easy and quick to get to, and are in an attractive location. Hotel guests demand a quick check-in and check-out at your hotel front desk with an easy commute to their hotel room.

Getting started

Building a hotel requires 3 components:

A hotel front desk, for guests to check in and out.
Hotel rooms
Housekeeping facilities, needed to keep rooms clean

Hotel operation

Hotel guests will begin making reservations some time in the afternoon through to the evening. Upon arriving at your tower, guests will go to the hotel front desk to check in. How fast your front desk is able to check in guests depends on the number of staff that are hired. Once checked in, guests will then go to their hotel room. It may be a good idea to keep both your hotel rooms and front desks close to each other or to have an easy-to-reach route to minimize any delay for your guests.

Throughout their stay, they may want to use amenities such as places to eat or washrooms. It's important to consider the paths that guests may need to take and to minimize their travel time between locations.

After staying the night, guests will check out at the front desk. Be prepared for high traffic during this time as they will be leaving during the typical morning rush. Hotel income is collected when they check out. If anything prevents them from checking out (such as the front desk being closed, a disaster or room infestation interrupting their stay, or the guests being forced out during their stay), there won't be any income from the guests.

Room cleaning

Hotel rooms need to be cleaned after being used. Housekeeping will diligently clean rooms during the day. Ensure you have a housekeeping facility placed nearby to reduce their commute and to help them prioritize your hotels first.

Rooms that are left uncleaned for 3 or more days become infested with lice. Infested rooms can still be cleaned by housekeeping, but it will take 5 times longer. Lice infestation can also spread from room to room, so make sure your rooms are cleaned in a timely manner.

Hotel rating

Your hotel rating is an average of how satisfactory your hotel operation is in general. It takes into account how happy your guests were during their visit, which depends on their room, the amenities they had access to, their commutes, and their room's surroundings. Hotel ratings also consider the check-in and check-out times.

VIP Visit

Your hotel may on occasion be visited by a VIP. They will stay at a random room at your hotel for the night. Make sure their stay is comfortable. A good stay will result in VIP praise which will help boost your hotel's attractiveness. A bad stay will do the opposite.

A good VIP visit is required to level up for some maps. Although VIP visits will occur randomly, you may choose to pay for a VIP to visit your tower.

Capacity planning

The number of guests that stay at your tower depends on the hotel demand. Check the market demand screen to see how many guests are expected to arrive to prevent building too many rooms.

You may increase the hotel demand by increasing your hotel rating (by having a good hotel), increasing your tower star rating, and by buying advertisements. Successful VIP visits can also temporarily boost your hotel attractiveness.

Understanding demand

The market demand shows your hotel demand. You will see 3 cases:

What the demand display shows	Useful response
Booking opportunities exceed eligible room capacity	Add or restore usable rooms and resolve operational problems. Check front-desk throughput and cleaning before expanding further.
Many eligible rooms remain vacant	Improve quality and attraction. More equally rated rooms provide capacity but do not multiply the tower's share of regional travelers.
Poor measured hotel ratings	Inspect room quality, check-in/out and commute results. Adding unreviewed rooms does not erase the existing record.

@@ Line 1: / Line 1: @@
-A working hotel combines booking attraction, available rooms, a front desk and dependable guest services. Use this guide to choose room types and decide whether to improve capacity or the guest experience.
+Hotels attract tourists to your tower. They bring in additional opportunities for stores and restaurants to get more business.
-== Compare room types ==
+A good hotel has rooms that provide access to the necessary amenities, are easy and quick to get to, and are in an attractive location. Hotel guests demand a quick check-in and check-out at your hotel front desk with an easy commute to their hotel room.
-The costs below are base values before changes such as renovation. The city-map unlocks apply to [[Nostalgia]] and [[Tokyo]]; custom maps can differ.
-{| class="wikitable"
+== Getting started ==
-! Room !! Guests per room !! Footprint !! Construction !! Base upkeep/day !! City-map unlock
+Building a hotel requires 3 components:
-|-
-| [[Single Hotel Room]] || 1 || 5 tiles × 1 floor || {{Game Money|cost=15000}} || {{Game Money|cost=10}} || 2 stars
+# A hotel front desk, for guests to check in and out.
-|-
+# Hotel rooms
-| [[Twin Hotel Room]] || 2 || 8 tiles × 1 floor || {{Game Money|cost=30000}} || {{Game Money|cost=20}} || 3 stars
+# Housekeeping facilities, needed to keep rooms clean
-|-
-| [[Suite Hotel Room]] || 3 || 16 tiles × 1 floor || {{Game Money|cost=45000}} || {{Game Money|cost=30}} || 4 stars
+=== Hotel operation ===
-|}
+Hotel guests will begin making reservations some time in the afternoon through to the evening.  Upon arriving at your tower, guests will go to the hotel front desk to check in. How fast your front desk is able to check in guests depends on the number of staff that are hired. Once checked in, guests will then go to their hotel room.  It may be a good idea to keep both your hotel rooms and front desks close to each other or to have an easy-to-reach route to minimize any delay for your guests.
-All three types require a [[Hotel Front Desk]], cleaning and shared [[Washroom|washroom]] access. Check their individual pages for evaluation factors and room rates.
+Throughout their stay, they may want to use amenities such as places to eat or washrooms. It's important to consider the paths that guests may need to take and to minimize their travel time between locations.
+After staying the night, guests will check out at the front desk. Be prepared for high traffic during this time as they will be leaving during the typical morning rush. Hotel income is collected when they check out. If anything prevents them from checking out (such as the front desk being closed, a disaster or room infestation interrupting their stay, or the guests being forced out during their stay), there won't be any income from the guests.
+=== Room cleaning ===
+Hotel rooms need to be cleaned after being used. Housekeeping will diligently clean rooms during the day.  Ensure you have a housekeeping facility placed nearby to reduce their commute and to help them prioritize your hotels first.
+Rooms that are left uncleaned for 3 or more days become infested with lice. Infested rooms can still be cleaned by housekeeping, but it will take 5 times longer. Lice infestation can also spread from room to room, so make sure your rooms are cleaned in a timely manner.
+=== Hotel rating ===
+Your hotel rating is an average of how satisfactory your hotel operation is in general. It takes into account how happy your guests were during their visit, which depends on their room, the amenities they had access to, their commutes, and their room's surroundings. Hotel ratings also consider the check-in and check-out times.
+=== VIP Visit ===
+Your hotel may on occasion be visited by a VIP. They will stay at a random room at your hotel for the night. Make sure their stay is comfortable. A good stay will result in VIP praise which will help boost your hotel's attractiveness. A bad stay will do the opposite.
+A good VIP visit is required to level up for some maps. Although VIP visits will occur randomly,  you may choose to pay for a VIP to visit your tower.
+== Capacity planning ==
+The number of guests that stay at your tower depends on the hotel demand. Check the market demand screen to see how many guests are expected to arrive to prevent building too many rooms.
-== Assemble the service chain ==
+You may increase the hotel demand by increasing your hotel rating (by having a good hotel), increasing your tower star rating, and by buying advertisements. Successful VIP visits can also temporarily boost your hotel attractiveness.
-'''Conceptual service diagram''' — this shows dependencies, not a tested floor plan:
-<pre>
-Guest arrival → passenger route → Front Desk → hotel room
-                                 check-in      │
-Guest departure ← passenger route ← check-out  │
-                                              │
-                    Housekeeping → cleaning ──┘
-                    Food + Washroom → guest visits
-</pre>
-Keep the front desk easy to reach from the arrival route. Provide enough front-desk staff, [[Housekeeping]] and service transport for the rooms you operate. Carts and cleaning traffic may need a [[Service Elevator]] or another eligible service route. Keep guests' food and washroom trips convenient too.
-== Capacity or attraction? ==
+=== Understanding demand ===
+The market demand shows your hotel demand. You will see 3 cases:
 {| class="wikitable"
 ! What the demand display shows !! Useful response
@@ Line 36: / Line 46: @@
 | Poor measured hotel ratings || Inspect room quality, check-in/out and commute results. Adding unreviewed rooms does not erase the existing record.
 |}
-[[Hotel Front Desk#Attracting bookings|Hotel attraction]] depends on stars, recent population, quality and advertising while competing hotels also attract travelers. Advertising changes attraction, not the number of regional travelers.
-== Work toward hotel objectives ==
-The third city-map star requires '''50 guests checked in concurrently''' and a satisfactory VIP visit, alongside population. For capacity planning, 50 single rooms or 25 twin rooms provide 50 guest spaces; actual eligibility, bookings and successful check-in still determine whether the objective is reached. Keep the difference between rooms, guest spaces and concurrent guests clear.
-== If the hotel stalls ==
-Use [[Troubleshooting]] and the individual room queries. Inspect routes and power first, then cleanliness/condition, provider results and staffing. The [[Hotel Front Desk]] reference explains rating, wages and VIP visits.
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+[[Category:Problem solving guides]]

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