Troubleshooting

Start with the symptom below, then inspect the affected room or transport. The links lead to the detailed rules; the checks give you a useful order to investigate.

Symptom	Check first	Read next
Vacant rooms do not attract tenants	Available whole prospects, daytime leasing, room eligibility and evaluation. Building more vacancies does not create prospects.	Market demand · Room evaluation · Tenants
Tenants keep leaving	Persistent poor evaluation and failed services. Separate a slow arrival market from problems affecting existing tenants.	Tenants · Room evaluation
Hotel rooms remain empty	Compare regional travelers, capture share, expected bookings and eligible room capacity. Check the front desk, room condition and guest routes.	Hotel guide · Hotel Front Desk
A room is unavailable or has a low score despite good amenities	Power, ground-floor connection and any hard provider association before optional scores.	Room evaluation · Needs and requirements · Power
Food, washroom or mail service fails	Provider operation, usable routes, capacity and the time of the service attempt. A provider merely existing is not a successful visit.	Food · Washroom · Mail · Needs and requirements
Garbage backs up	Room capacity, downstream storage and collection. A connected chute can still be blocked by its receiver.	Garbage · Blocked chute rooms
Rooms stay dirty	Housekeeping workload, staff and routes to affected rooms and garbage disposal.	Housekeeping · Service Elevator
Elevators queue or commute satisfaction falls	Service floors, an uninterrupted route, cars in service, available power and whether trips span too many stops.	Elevator guide · Transport systems · Traffic
Rooms or transport lose power	Supply, desired and unserved demand, shutdown priority and any outage.	Power · Power Distribution Room
Stores have weak visitor traffic	Successful completed shopper trips, food/washroom stops and commute. Tenant prospects and shoppers are separate markets.	Store · Market demand
A star does not advance	All objectives for the next tier, including concurrent hotel guests, VIP or commute requirements where applicable.	Star rating · your map guide
A mod does not appear or a save reports missing content	Installed/enabled packs, restart, required identities and compatibility.	Using mods · Save compatibility

Read service results in context

A pending first assessment is different from unavailable or failed service. After changing a route or adding capacity, allow the relevant service to be attempted again and inspect its result. This conceptual example shows how to choose a first fix.