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Clarify tenant arrivals, minimum stays, departure checks and retention
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Tenants turn built space into an operating tower. Residential rooms house residents, offices provide workplaces, commercial businesses employ workers and serve customers, and hotels host guests.
Tenants occupy rooms in your tower. Depending on the room, tenants could be residents (for condos, apartments, or other residential rooms), workers (for offices, businesses, and other facilities), visitors (to shop, eat, or visit attractions), or guests (for hotels or other attractions). Keeping all types of tenants happy is important in running a thriving tower.


== Moving in ==
== Moving in ==
Permanent tenants come from [[Market demand|prospect pools]] and search during daytime, normally 06:00 to before 20:00. Residential households, office businesses and commercial businesses use their own sector pools; condos and apartments share residential prospects. One completed lease or sale consumes one prospect.
Tenants move in to your tower when there is a demand for space in your tower and when conditions are right. Check the market demand graph to see how much demand there are for different types of spaces as it will affect how likely different tenants will move into your tower. Tenants generally find a space in your tower and move in during the day.


A vacant room must be eligible to accept a tenant. Its [[Room evaluation|evaluation]], price and available services affect its appeal, and it competes with other rooms and outside alternatives. Building an empty room does not guarantee an immediate occupant.
=== Residential tenants ===
The residential demand shows the number of prospective residents that are looking for a place to move in to. The higher the number of prospective residents, the higher the demand and the chances that a resident will move in to your tower.  


Hotel guests and commercial visitors use separate booking, arrival and operating schedules. A shop's tenant and its customers are different: attracting a business does not automatically supply all the visitors it needs.
Lowering prices such as condo sale price or condo fees or rental fees will also help increase the likelihood of a tenant moving in. Likewise, a higher evaluation score will also attract prospective tenants to move in to an empty location.


== Staying and leaving ==
During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.
Once occupied, a room is checked through [[Room evaluation]]. Poor price, service, commute, [[Noise|noise]], [[Environment|environment]], cleanliness, security or other results relevant to that room can eventually lead to a vacancy.


Standard offices, condos, apartments and stores have a three-day minimum stay before evaluation-based departure checks can count against them. They then require four consecutive failed departure checks. A satisfactory check resets that failure count; a brief problem does not automatically end a tenancy.
=== Office tenants ===
The office demand shows the number of prospective companies looking for an office space to rent. Again, the higher the number of prospective companies, the higher the demand for office spaces, and the higher the chances that a company will move into an office space in your tower.


Departure thresholds depend on difficulty: the standard threshold is 25 on Easy, 37.5 on Normal and 50 on Hard. A score at or above the threshold passes the check. These are departure thresholds, not the score needed to attract a new tenant.
Lowering rent price and improving the office space's evaluation through better services and surroundings will also help increase the likelihood of a tenant moving in.


Advertising does not relax these requirements. An empty prospect pool or a recession alone does not evict a tenant. After an unhappy departure, the sector suffers a temporary reputation penalty to incoming prospects, so fixing the room's problems is more useful than repeatedly replacing its occupants.
During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.


== Keeping tenants satisfied ==
=== Commercial tenants ===
* Keep rooms powered and connected to the ground floor.
The commercial demand show the number of prospective businesses looking for a place to set up a store front. The higher the number of prospective businesses, the higher the chance that a store location will be rented and for the business to move in to your tower.
* Inspect the room query to find the specific failing measurement or service.
* Check routes and provider availability, not just whether a service building exists somewhere in the tower.
* Keep commercial customer traffic and transport working after the lease is signed.
* Give services time to operate, but resolve unavailable, failed or overdue needs instead of relying on new advertising.


See [[Needs and requirements]], [[Transport systems]] and [[Room evaluation]] for the systems behind these results.
Again, lowering rent prices and improving the area of the store will help increase the likelihood of a tenant moving in.
 
During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.
 
Commercial spaces like stores also attract visitors to your tower. How many visitors arrive depends on how attractive your tower is, how many past successful visits have happened previously, and how many types of ways that visitors can arrive at your tower.
 
=== Hotel guests / tourists ===
The final type of tenants is hotel guests and tourists. Hotel demand determines the number of hotel guetss that will stay at your tower. You can see the estimated number of hotel rooms that will be rented out for the night in the market demand graph. This is dependent on factors including the number of rooms available, the hotel rating of your tower, and factors like advertising and past VIP visits. Higher hotel room prices will also reduce the likelihood of hotel guests choosing to stay at your hotel.
 
== Eviction and departure ==
Unhappy tenants will eventually leave your tower. Check the room evaluation for your tower frequently to find any problem areas. Poor service access, poor commute times, bad environmental factors and high noise areas could cause tenants to deicde to leave and leave your room vacant.
 
Certain rooms like the condo will also trigger a buyback which may cause short-term cashflow challenges.
 
When a tenant leaves, they may also leave a negative review that will detract future tenants from moving in. This review's effect fades over time.


[[Category:Game mechanics]]
[[Category:Game mechanics]]
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[[Category:Tenants and demand]]

Latest revision as of 07:12, 12 October 2026

Tenants occupy rooms in your tower. Depending on the room, tenants could be residents (for condos, apartments, or other residential rooms), workers (for offices, businesses, and other facilities), visitors (to shop, eat, or visit attractions), or guests (for hotels or other attractions). Keeping all types of tenants happy is important in running a thriving tower.

Moving in

Tenants move in to your tower when there is a demand for space in your tower and when conditions are right. Check the market demand graph to see how much demand there are for different types of spaces as it will affect how likely different tenants will move into your tower. Tenants generally find a space in your tower and move in during the day.

Residential tenants

The residential demand shows the number of prospective residents that are looking for a place to move in to. The higher the number of prospective residents, the higher the demand and the chances that a resident will move in to your tower.

Lowering prices such as condo sale price or condo fees or rental fees will also help increase the likelihood of a tenant moving in. Likewise, a higher evaluation score will also attract prospective tenants to move in to an empty location.

During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.

Office tenants

The office demand shows the number of prospective companies looking for an office space to rent. Again, the higher the number of prospective companies, the higher the demand for office spaces, and the higher the chances that a company will move into an office space in your tower.

Lowering rent price and improving the office space's evaluation through better services and surroundings will also help increase the likelihood of a tenant moving in.

During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.

Commercial tenants

The commercial demand show the number of prospective businesses looking for a place to set up a store front. The higher the number of prospective businesses, the higher the chance that a store location will be rented and for the business to move in to your tower.

Again, lowering rent prices and improving the area of the store will help increase the likelihood of a tenant moving in.

During times of rapid expansion, you may wish to use advertisements to keep the number of prospects high and to keep the chances of tenants moving in to your tower high.

Commercial spaces like stores also attract visitors to your tower. How many visitors arrive depends on how attractive your tower is, how many past successful visits have happened previously, and how many types of ways that visitors can arrive at your tower.

Hotel guests / tourists

The final type of tenants is hotel guests and tourists. Hotel demand determines the number of hotel guetss that will stay at your tower. You can see the estimated number of hotel rooms that will be rented out for the night in the market demand graph. This is dependent on factors including the number of rooms available, the hotel rating of your tower, and factors like advertising and past VIP visits. Higher hotel room prices will also reduce the likelihood of hotel guests choosing to stay at your hotel.

Eviction and departure

Unhappy tenants will eventually leave your tower. Check the room evaluation for your tower frequently to find any problem areas. Poor service access, poor commute times, bad environmental factors and high noise areas could cause tenants to deicde to leave and leave your room vacant.

Certain rooms like the condo will also trigger a buyback which may cause short-term cashflow challenges.

When a tenant leaves, they may also leave a negative review that will detract future tenants from moving in. This review's effect fades over time.

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